FurFab Pet Grooming (“FurFab,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our business, requesting information, scheduling services, or communicating with us through our official channels.

This Privacy and Cookie Policy explains what information we may collect, how we use it, when we may share it, how cookies and similar technologies are used, and the choices available to you.

By accessing or using our website, you acknowledge that you have read and understood this Privacy and Cookie Policy.

1. Information We May Collect

We may collect the following categories of information:

Information You Provide Directly

When you complete a form, request an appointment, submit a formal complaint, contact us, or communicate with our team, we may collect:

• Your full name.
• Email address.
• Telephone number.
• Preferred contact method.
• Appointment or service information.
• Details about your pet, such as name, breed, age, size, coat condition, temperament, sensitivities, or grooming needs.
• Messages, questions, complaints, reviews, or other information you choose to provide.
• Photographs or other materials voluntarily submitted by you.

Please do not submit sensitive personal, medical, financial, or identification information through our general website contact form unless specifically requested and necessary.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol address.
• Browser type and version.
• Device type and operating system.
• Approximate geographic location.
• Pages visited and time spent on the website.
• Referral source.
• Website interactions.
• Cookie identifiers and similar technical information.
• Date and time of access.

This information may be collected through cookies, server logs, analytics services, security tools, or similar technologies.

Payment Information

When online payments are available, payments may be processed by an independent third-party payment provider.

We generally do not directly store complete debit or credit card numbers. Payment information is processed according to the privacy and security practices of the applicable payment provider.

2. How We Use Your Information

We may use personal information to:

• Respond to questions, policy inquiries, or formal complaints.
• Schedule, confirm, modify, or cancel appointments.
• Provide grooming, spa, and related pet-care services.
• Communicate about appointments, availability, pricing, or service updates.
• Personalize services according to your pet’s needs.
• Process payments and maintain transaction records.
• Provide customer support.
• Improve our website, services, and customer experience.
• Protect the security and functionality of our website.
• Detect, prevent, or investigate fraud, misuse, or unauthorized activity.
• Maintain business, tax, accounting, and legal records.
• Comply with legal obligations and enforce our policies.
• Send promotional communications when you have provided consent or when otherwise permitted by law.

We will not use personal information for purposes that are materially different from those described in this Policy without providing appropriate notice.

3. Contact Form Use

Our website contact form is intended primarily for:

• Questions related to our policies.
• Formal complaints.
• Administrative or privacy-related inquiries.

For appointments, pricing, availability, grooming questions, or general service assistance, customers should contact FurFab Pet Grooming by telephone or through our other official communication channels.

Information submitted through the contact form will be used to review and respond to the inquiry or complaint.

4. Appointment and Pet Information

To provide safe and personalized grooming services, we may request information about your pet’s:

• Breed, size, and age.
• Coat and skin condition.
• Allergies or sensitivities.
• Temperament or behavioral concerns.
• Previous grooming experiences.
• Special care requirements.

This information is used only for appointment management, service preparation, safety, customer support, and related business purposes.

Customers are responsible for providing accurate and complete information that may affect the safety or performance of grooming services.

5. How We May Share Information

We do not sell personal information for money.

We may share information with trusted third parties when reasonably necessary to operate our business, including:

• Website hosting providers.
• Website developers and technical support providers.
• Appointment or booking platforms.
• Payment processors.
• Email and communication service providers.
• Website analytics providers.
• Security and fraud-prevention providers.
• Accounting, insurance, legal, or professional advisers.
• Government agencies or law-enforcement authorities when legally required.

These providers may access information only as necessary to perform services on our behalf or fulfill their own legal obligations.

We may also disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, regulation, court order, or lawful request.
• Protect our customers, employees, business, property, or legal rights.
• Investigate fraud, security incidents, or violations of our policies.
• Complete a business transfer, merger, restructuring, sale, or acquisition.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, tags, scripts, and similar technologies.

Cookies are small data files stored on your browser or device. They help websites function correctly, remember preferences, understand visitor activity, improve security, and provide relevant content.

Some cookies are deleted when you close your browser, while others remain on your device until they expire or are manually deleted.

7. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies support essential website functions, including:

• Page navigation.
• Form submission.
• Website security.
• Session management.
• Fraud prevention.
• Accessibility and basic functionality.

The website may not function properly without these cookies.

Functional Cookies

Functional cookies may remember information such as:

• Language preferences.
• Display preferences.
• Form selections.
• Previously entered information.
• User-interface settings.

These cookies help provide a more personalized experience.

Analytics Cookies

Analytics cookies may help us understand:

• How visitors reach our website.
• Which pages are visited.
• How long visitors remain on a page.
• Which website features are used.
• Whether technical errors occur.

We may use this information to improve website performance and customer experience.

Advertising and Social Media Cookies

When advertising, social media, embedded videos, maps, or third-party content are used, those providers may place cookies or similar technologies on your device.

These technologies may measure interactions, prevent repeated content, personalize advertising, or connect website activity with accounts maintained by those providers.

Third-party cookies are controlled by the applicable third party and are subject to that provider’s privacy policy.

8. Managing Cookies

You may control or delete cookies through your browser settings.

Most browsers allow you to:

• Review stored cookies.
• Block all or selected cookies.
• Delete cookies after visiting a website.
• Receive notifications before a cookie is stored.
• Restrict third-party cookies.

Blocking certain cookies may affect website functionality, forms, appointment tools, videos, maps, social media features, or other services.

Where a cookie preference banner is available, you may use it to accept, reject, or manage non-essential cookies.

Browser-based “Do Not Track” signals are not interpreted consistently across websites and service providers. Our website may not currently respond to every Do Not Track signal. You may still manage cookies using your browser or available website controls.

9. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including:

• Social media platforms.
• Online maps.
• Appointment systems.
• Payment processors.
• Review platforms.
• Messaging applications.
• Embedded videos.
• Analytics services.

When you interact with a third-party service, that provider may collect information independently.

FurFab Pet Grooming does not control and is not responsible for the privacy, security, content, or data practices of third-party websites or services. We encourage you to review their privacy policies before submitting personal information.

10. Communications and Marketing

We may contact you regarding:

• Appointment confirmations.
• Appointment reminders.
• Changes or cancellations.
• Questions about your pet or requested service.
• Customer-service matters.
• Formal complaints or policy inquiries.
• Important business or policy updates.

With your consent, we may also send promotional emails, text messages, special offers, or service announcements.

You may unsubscribe from promotional emails by using the unsubscribe instructions included in the message. You may opt out of promotional text messages by replying “STOP,” when applicable.

Opting out of promotional communications will not prevent us from sending necessary appointment, transaction, safety, or customer-service communications.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services.
• Respond to inquiries or complaints.
• Maintain appointment and transaction records.
• Satisfy accounting, insurance, tax, or legal requirements.
• Resolve disputes.
• Enforce agreements.
• Protect our business and customers.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, storage system, email service, or internet-based communication method can be guaranteed to be completely secure.

You should avoid sending highly sensitive information through unsecured forms, email, social media, or text messages.

13. Your Privacy Choices and Rights

Depending on your place of residence and applicable law, you may have the right to request:

• Confirmation of whether we process your personal information.
• Access to certain personal information.
• Correction of inaccurate information.
• Deletion of certain information.
• A copy of certain information.
• Withdrawal of previously provided consent.
• Opt-out from certain marketing communications.
• Information about categories of third parties receiving your information.

These rights may be limited by legal exceptions, recordkeeping requirements, security concerns, or the need to complete requested services.

To protect your information, we may request reasonable verification of your identity before processing a privacy request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

14. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 through the website.

Appointment requests or communications involving a minor should be submitted by a parent or legal guardian.

If we learn that personal information was collected directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

15. Information Submitted About Another Person

When you provide information about another person, you represent that you have permission or another lawful basis to provide that information.

You should not submit another person’s personal information without their knowledge or authorization.

16. Business Transfers

If FurFab Pet Grooming is involved in a merger, sale, financing, restructuring, acquisition, bankruptcy, or transfer of business assets, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

17. Changes to This Policy

We may update this Privacy and Cookie Policy periodically to reflect changes in:

• Our website.
• Our services.
• Our business practices.
• Technology.
• Legal or regulatory requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an updated Policy is posted constitutes acknowledgment of the revised Policy.

18. Contact Information

For questions about this Privacy and Cookie Policy, requests concerning your personal information, or formal complaints, contact:

FurFab Pet Grooming
4450 Nelson Brogdon Blvd, Suite D1
Sugar Hill, Georgia 30518
United States

Email: furfabpetgrooming@gmail.com
Phone: (470) 760-7418

For appointments, pricing, availability, and general service inquiries, please call our official business telephone number.

© 2026 FurFab Pet Grooming. All Rights Reserved.